I was not surprised to see that The Future of Creativity finds that 83% of brand and agency marketer...
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Implicit learning from advertising first requires attention
A large amount of our knowledge is implicit. We did not set out to learn something, but somehow it e...
How experience guides our intuition
There is a lot of evidence that much of our decision making is intuitive. We respond intuitively rat...
Nudging: influence and intervention
Interventions in people's choice architecture can nudge people into behaving in more desirable ...
Too many minds: conflicting theories of decision making
In the movie The Last Samurai, Nobutada offers Nathan Algren some advice when the latter is repeated...
Do brand attitudes really matter?
For years marketers have been arguing about whether brand attitudes lead to behavior, or behavi...
Three big questions to ask when analyzing big data
Never have we had such vast quantities of data readily available for analysis. If one is not careful...
Is certainty achievable or even desirable in business?
There is an overriding desire that pervades the business world: a desire for certainty. I understand...
How do I love thee? If you are a brand, I love how you make me feel.
In her Sonnet 43 Elizabeth Barrett Browning asks, "How do I love thee?" and counts the ways she does...
Attention spans are not shrinking, just ask a goldfish
I am always amazed at the power of a good meme, but the idea that humans have an attention span shor...
Why big brands get stuck in the comfort zone
After a dinner at which I sounded off about the inability of big companies to innovate, my friend se...
What is your data not telling you?
Today we are drowning in a sea of data. Companies the world over are using machine learning and algo...
A new advertising scale: experience, relate, understand
This post has been edited for clarity but otherwise largely remains in its original form. ...